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Travel Management Software That Automated 83% of Bookings

Travel Booking Software for Automated Bookings

Travel Management Software That Automated 83% of Bookings

Timspark has crafted a comprehensive mobile and web application to streamline the process of finding and reserving accommodations at ski resorts across the globe. The travel booking software is enhanced with a 24/7 support system and features an intelligent bot that efficiently routes user inquiries for prompt assistance.

#HoReCa

#TravelTech

Client*

Our client operates a global online travel agency dedicated to assisting customers in planning unforgettable holidays at the world’s premier ski resorts.

*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

Project in numbers

duration
14 months
team
21 specialists

The team involved in the project

industry
HoReCa, Travel
solution
Software for hotel booking
technologies
Java, REST, Spring Boot, Spring Data, Kubernetes, React, TypeScript, Redux, Material UI, Android, iOS, Kotlin, Swift, SwiftUI, Python

1 x Project Manager

1 x Business Analyst
1 x UX/UI Designer
4 x Front-end Developers
4 x Back-end Developers
2 x Data Engineers
2 x Machine Learning Engineers
4 x Mobile Developers
2 x QA Engineers
hire the team

Challenge

The client needed unified B2C travel management booking software for easy resort search, booking, and comparison. It also needed an up-to-date, responsive system for resort information, pricing, streamlined booking, flexible payments, and real-time availability.

Objectives

Develop a powerful travel booking software with an integrated booking engine
Automate bookings
Implement smart pricing
Boost revenue

Solution & functionality

Our team developed custom hotel booking software with supplier integrations, booking process management, and customizable search rules. We also created a secure back-office ecosystem and a B2C travel booking platform with user profiles and resort details. For customer support, we implemented a dedicated service and service bot. Additionally, we launched a mobile app for Android and iOS.

Price adjustment system and supplier management

Our travel management booking software includes critical components like a price adjustment system and supplier management. It allows online travel agencies (OTAs) to access real-time information via APIs and directly links with ski resorts’ property management systems for timely updates.

The software also features price tracking and adjustment, dynamically altering commissions based on factors like seasonal trends and competitor pricing. An integrated machine-learning algorithm suggests personalized accommodations based on users’ past preferences.

Smart recommendations and booking flow tracking

The travel booking software provides tools for defining resort search parameters and allows agency staff to modify them as needed swiftly. Travelers can specify their resort searches based on: Date, Price, Location, Resort size, Ski slope difficulty, Guest ratings, Room availability, Amenities, Catering options, Ski training availability, Popularity score.

This customization lets the agency quickly adjust search criteria and maintain a competitive edge with unique offers and prices that reflect the latest tourism trends.

Booking and payment simplification

Our B2C travel management booking software streamlines the comparison of search results from different sources to prevent duplicate listings. The booking tracking system facilitates effortless room reservations at ski resorts, supporting immediate bookings or holds with just a few clicks.

The platform’s API messaging system instantly forwards booking requests to service providers and guides users through the payment process. It supports various payment methods, such as credit cards, PayPal, Apple Pay, Google Pay, and WebMoney. This comprehensive setup ensures a frictionless booking experience for users and enhances satisfaction and loyalty.

Results and business value

Drawing on our expertise, we crafted a dynamic app for seamless bookings at top ski resorts worldwide. Integrating advanced features like pricing recommendations and intelligent support, it streamlines agency operations and ensures competitive pricing and efficient management.

83%

of all bookings are automated

14%

higher revenue with smart pricing

Benefits for client

The upgraded hotel booking software has been praised for its user-friendly design, intuitive navigation, and comprehensive automation features. It has also earned acclaim from both our clients and their end-users.

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We appreciate your interest in Timspark

    POS Application Development: Faster Transactions and Larger Restaurant Crowds

    POS Application

    POS Application Development: Faster Transactions and Larger Restaurant Crowds

    Our team equipped a restaurant chain with a custom POS application for fast transactions, 15% more patrons, and new NFC payments using Android, Discovery, HoReCa, and Java.

    #HoReCa #Java

    #Android #NFC

    #mPOS #MobileDevelopment

    Client*

    A restaurant chain in Europe with an intent to scale their hospitality business.
    *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

    Project in numbers

    duration
    9 months
    team
    5 specialists

    The team involved in the project

    industry
    HoReCa
    solution
    POS Application
    technologies
    Kotlin, RxJava, Retrofit, Cicerone, Moxy, Custom Views, Toothpick

    1 x Project Manager

    1 x Business analyst

    1 x Android Developer

    1 x UX/UI Designer

    1 x QA Engineer

    hire the team

    Challenge

    We aimed to modernize POS systems for client’s authentic restaurants to boost competitiveness and customer experience.

    Related objectives

    Upgrade POS Systems
    Enhance Service Quality
    Maximize Restaurant Popularity

    Solution & functionality

    We proposed upgrading to Android POS with NFC mobile payments for faster transactions and error reduction.

    mPOS terminals for NFC mobile payments solution

    Timspark developed a mobile pay-at-the-table app integrated with the PAX A920 terminal, featuring NFC technology for instant transactions. NFC enables easy payment through card tapping or smartphone wallet apps, offering customers contactless checkouts right at their table. PAX 920 supports various payment methods, including QR code scanning, mobile wallets, Chip & PIN, and Swipe.

    Safe payments

    The cards are swiped at the terminal, which processes and transmits data via a secure protocol. Transaction details are stored in both the bank’s and restaurant owner’s databases for easy tracking. The Android POS application sends payment data to servers, notifies the cardholder of successful transactions, and prints receipts.

    User-friendly interface and future-ready integration

    Android frameworks and tools were utilized to create colorful, user-friendly layouts, distinguishing them from Linux’s monochrome interfaces. Custom API ensures seamless integration of new features and extensions, accommodating future plans for ordering and inventory tracking modes in the Android POS application.

    Results and business value

    We leveraged mobile technologies to speed up payments, boost table turnover, and optimize staff productivity in restaurants. This user-friendly innovation has not only improved daily operations but has drawn in a fresh wave of patrons.

    Efficiency through tech integration

    The mobile technology is integrated with PAX A920 terminals, resulting in lower risk of fraud, fewer chargebacks, and more creative tasks for employees.

    Elevated customer experience

    Transactions sped up fivefold, while attendance surged by 15% with user-friendly upgrades.

    Business growth

    Improved operational efficiency translated into increased revenue and paved the way for expansion opportunities in our client’s restaurant business.

    Benefits for client

    The new mobile way of doing things made the client’s day-to-day operations smoother, transactions quicker, and customers happier. Plus, they’ve seen more people dining in their restaurants, which set them up nicely for growth in the competitive restaurant business

    Related cases

    see all case studies

    We appreciate your interest in Timspark

      Let’s build something great together

        Let’s build something great together

          Let’s build something great together