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Travel Management Software That Automated 83% of Bookings

Travel Booking Software for Automated Bookings

Travel Management Software That Automated 83% of Bookings

Timspark has crafted a comprehensive mobile and web application to streamline the process of finding and reserving accommodations at ski resorts across the globe. The travel booking software is enhanced with a 24/7 support system and features an intelligent bot that efficiently routes user inquiries for prompt assistance.

#HoReCa

#TravelTech

Client*

Our client operates a global online travel agency dedicated to assisting customers in planning unforgettable holidays at the world’s premier ski resorts.

*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

Project in numbers

duration
14 months
team
21 specialists

The team involved in the project

industry
HoReCa, Travel
solution
Software for hotel booking
technologies
Java, REST, Spring Boot, Spring Data, Kubernetes, React, TypeScript, Redux, Material UI, Android, iOS, Kotlin, Swift, SwiftUI, Python

1 x Project Manager

1 x Business Analyst
1 x UX/UI Designer
4 x Front-end Developers
4 x Back-end Developers
2 x Data Engineers
2 x Machine Learning Engineers
4 x Mobile Developers
2 x QA Engineers
hire the team

Challenge

The client needed unified B2C travel management booking software for easy resort search, booking, and comparison. It also needed an up-to-date, responsive system for resort information, pricing, streamlined booking, flexible payments, and real-time availability.

Objectives

Develop a powerful travel booking software with an integrated booking engine
Automate bookings
Implement smart pricing
Boost revenue

Solution & functionality

Our team developed custom hotel booking software with supplier integrations, booking process management, and customizable search rules. We also created a secure back-office ecosystem and a B2C travel booking platform with user profiles and resort details. For customer support, we implemented a dedicated service and service bot. Additionally, we launched a mobile app for Android and iOS.

Price adjustment system and supplier management

Our travel management booking software includes critical components like a price adjustment system and supplier management. It allows online travel agencies (OTAs) to access real-time information via APIs and directly links with ski resorts’ property management systems for timely updates.

The software also features price tracking and adjustment, dynamically altering commissions based on factors like seasonal trends and competitor pricing. An integrated machine-learning algorithm suggests personalized accommodations based on users’ past preferences.

Smart recommendations and booking flow tracking

The travel booking software provides tools for defining resort search parameters and allows agency staff to modify them as needed swiftly. Travelers can specify their resort searches based on: Date, Price, Location, Resort size, Ski slope difficulty, Guest ratings, Room availability, Amenities, Catering options, Ski training availability, Popularity score.

This customization lets the agency quickly adjust search criteria and maintain a competitive edge with unique offers and prices that reflect the latest tourism trends.

Booking and payment simplification

Our B2C travel management booking software streamlines the comparison of search results from different sources to prevent duplicate listings. The booking tracking system facilitates effortless room reservations at ski resorts, supporting immediate bookings or holds with just a few clicks.

The platform’s API messaging system instantly forwards booking requests to service providers and guides users through the payment process. It supports various payment methods, such as credit cards, PayPal, Apple Pay, Google Pay, and WebMoney. This comprehensive setup ensures a frictionless booking experience for users and enhances satisfaction and loyalty.

Results and business value

Drawing on our expertise, we crafted a dynamic app for seamless bookings at top ski resorts worldwide. Integrating advanced features like pricing recommendations and intelligent support, it streamlines agency operations and ensures competitive pricing and efficient management.

83%

of all bookings are automated

14%

higher revenue with smart pricing

Benefits for client

The upgraded hotel booking software has been praised for its user-friendly design, intuitive navigation, and comprehensive automation features. It has also earned acclaim from both our clients and their end-users.

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    Telehealth solution: 5-7% boost in financial results

    Telemedicine app
    Telehealth solution: 5-7% boost in financial results
    Timspark addressed the client’s need in telehealth app development and created native iOS and Android applications, integrating them in the SaaS healthcare environment.

    #telehealth solution

    #mobile development
    #ios #android

    Client*

    Our client is a telehealth software vendor specializing in platform-driven digital health solutions and white-label applications.
    *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

    Project in numbers

    duration
    2021 — Ongoing
    team
    8 specialists

    Team involved in the project

    industry
    Healthcare
    solution
    Remote patient care app
    technologies
    Native Android (Android Studio 4.1.0+, Kotlin), Native iOS (Objective-C, Swift)

    2 x iOS Developers

    2 x Android Developers
    1 x Project Manager
    1 x Business Analyst
    1 x UI/UX Designer
    1 x QA Engineer
    HIRE THE TEAM

    Challenge

    The main goal was to create a telehealth solution for iOS and Android platforms that would work seamlessly with the current telehealth web platform in the SaaS healthcare software system.

    Related objectives

    Incorporate video conferencing functionality
    Guarantee HIPAA adherence
    Achieve smooth integration

    Solution & functionality

    The team crafted a digital healthcare solution for remote medical care available on both iOS and Android. While working on telemedicine app development, we considered every facet of the healthcare process, from appointment scheduling to reimbursement processing. This resulted in the creation of two modules: one for physicians and one for patients.

    Patient module

    Security

    To get access, users should pass through multi-factor authorization. As the product targets the US market, this measure is especially crucial regarding HIPAA-compliancy rules.

    Personalization features

    Patients input their symptoms into the chatbot, and the system correlates them with relevant physicians.

    Easy scheduling

    All healthcare workers have their profiles with comprehensive information, like experience, education, and timetable. Patients receive smart suggestions from the chatbot or can choose the available doctors in the list via filtering and schedule a consultation. After confirmation from the doctor, the system sends a push notification to the patient.

    Multimedia integration

    For doctor-patient consultations, the telehealth solution offers video calls. All electronic appointments are securely recorded and saved in a HIPAA-compliant cloud. When necessary, participants can exchange text messages and multimedia content. After the e-visit, patients are encouraged to give feedback and evaluate the doctor’s performance. Ultimately, the doctor devises a treatment plan, schedules necessary lab tests, prescribes required medications and organizes the next appointment.

    Physician module

    Functionality for physicians and the administrative staff

    Within the telemed app, doctors have access to timetables, can validate appointments, engage in electronic consultations, prescribe medications, and generate treatment outlines. They are able to access the patients’ profiles to monitor vitals, medication intake, view appointment history, and analyze medical records.
    As for the administrative staff, all the critical data is synchronized within the app which can be effortlessly linked with in-house telehealth software solutions, and the administrators can easily oversee reimbursement and healthcare billing processes.

    Results and business value

    The team crafted native applications for iOS and Android for remote healthcare, seamlessly merging them into the client’s healthcare software setup. We provide ongoing support and implementation of new functionality for the released product.

    HIPAA compliance and secure PHI

    Reduced costs for healthcare delivery

    Expected 5-7% boost in economic results

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    We appreciate your interest in Timspark

      Optimizing KYC Framework for iOS and Android

      Identification mobile app

      Optimizing KYC Framework for iOS and Android

      Our team upgraded identity mobile apps for iOS and Android and optimized their key verification and access management functions.

      #Banking

      #MobileDevelopment

      #DataProtection

      Client*

      Our customer is a European software-as-a-service (SaaS) organization offering solutions for establishing and executing Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) procedures in external services.

      *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

      Project in numbers

      duration

      1 year

      team

      5 specialists

      efforts

      11 520 hours

      Team involved in the project

      industry

      Banking, Information Technology

      solution

      Identification app

      technologies

      Native Android (Kotlin), Native iOS (Swift), Cross-platform Flutter (Dart)/RN (JS)

      1 x Web Developer

      1 x Android Developer

      1 x Product Manager

      1 x QA specialist  

      1 x iOS developer

      HIRE THE TEAM

      Challenge

      The main objective is to optimize the KYC framework for iOS and Android. The application had a slow validation process, and the web widget had restricted functionality. Therefore, it was not fully optimized for iOS and Android platforms. Our team was assigned to upgrade the KYC library and enhance the critical authentication capabilities.

      Related objectives

      Address issues with Android and iOS SDKs

      Leverage unclear documentation for Nexus ID Check

      Leverage documentation for the web version

      Redesign and optimize the framework architecture

      Solution & functionality

      Our team collaborated closely with the customer to guarantee a smooth integration of SDKs into the new multi-platform application and native applications. We successfully improved the Nexus ID Check system, reorganized the library structure and framework for Android and iOS, and included a new library.

      Redesigned architecture and improved functionality

      Our experts have optimized the Nexus ID Check capabilities on Android and iOS platforms. We updated the system by eliminating redundant screens and conducted UI refinements. The updates resulted in faster and more user-friendly verification processes.

      Thanks to redesigning the mobile framework, we reduced the time for implementing new features by 30% and simplified code maintenance. Furthermore, we introduced guidelines for integrating React Native and Flutter, facilitating the use of this library in future cross-platform solutions.

      New FaceTec SDK for enhanced 3D biometrics

      Before the update, our facial recognition software supported only regular recognition methods. Users had to capture multiple photos of their faces from different angles. The 2D images were sent to the Nexus ID Check server for further processing.

      Our team seamlessly integrated an upgraded FaceTec SDK library to boost biometric processing. With FaceTec, the biometric data collection process has become more user-friendly and less time-consuming. The interface provides clear instructions for users, simplifying the scanning procedure and getting high-quality biometric data. When acquired, the data is processed and validated on the server’s side.

      Besides optimizing the scanning and verification processes per se, our team enhanced the image quality, which led to more accurate user identification.

      Optimized document verification solution

      Previously, users could only add supporting documents on mobile devices by taking a photo in real time using their phone camera. However, we have now implemented a new function that allows users to take pictures in any convenient screen orientation, add various documentation types, and upload documents directly from their phone gallery in multiple formats, including PDF. This enhancement simplifies the verification process for users as they no longer need to keep physical documents on hand to take photos each time they log in.

      Instant document verification and user identification

      Before optimization, users were limited to adding supporting documents on mobile devices through real-time photo capture with their phone cameras. With the new feature, users are enabled to take photos in any suitable screen orientation and easily upload various document types directly from their phone gallery in multiple formats, including PDF.

      With biometric data and supporting documents, users had to upload them every time they logged into the application. An instant user identification system allows users to log in quickly using a simple face scan. The uploaded selfies are instantly verified against verified 3D biometrics and other data stored in the backend system. Users are free from the need to re-upload documents and biometric data each time they log in.

      Results and business value

      The resulting cross-platform app now has a wide array of features aimed at enhancing KYC (know your customer), KYB (know your business), and AML (anti-money laundering) functionalities:

      Innovative face biometrics capture

      Easy data upload for the users

      Enhanced data collection on the user’s geolocation

      Enhanced accuracy and verification process

      The system architecture and functionality of the KYC solution on mobile devices was refined with the advanced FaceTec SDK library and incorporated 3D biometrics. The team enhanced both the verification process and the user interface.

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      We appreciate your interest in Timspark

        POS Application Development: Faster Transactions and Larger Restaurant Crowds

        POS Application

        POS Application Development: Faster Transactions and Larger Restaurant Crowds

        Our team equipped a restaurant chain with a custom POS application for fast transactions, 15% more patrons, and new NFC payments using Android, Discovery, HoReCa, and Java.

        #HoReCa #Java

        #Android #NFC

        #mPOS #MobileDevelopment

        Client*

        A restaurant chain in Europe with an intent to scale their hospitality business.
        *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

        Project in numbers

        duration
        9 months
        team
        5 specialists

        The team involved in the project

        industry
        HoReCa
        solution
        POS Application
        technologies
        Kotlin, RxJava, Retrofit, Cicerone, Moxy, Custom Views, Toothpick

        1 x Project Manager

        1 x Business analyst

        1 x Android Developer

        1 x UX/UI Designer

        1 x QA Engineer

        hire the team

        Challenge

        We aimed to modernize POS systems for client’s authentic restaurants to boost competitiveness and customer experience.

        Related objectives

        Upgrade POS Systems
        Enhance Service Quality
        Maximize Restaurant Popularity

        Solution & functionality

        We proposed upgrading to Android POS with NFC mobile payments for faster transactions and error reduction.

        mPOS terminals for NFC mobile payments solution

        Timspark developed a mobile pay-at-the-table app integrated with the PAX A920 terminal, featuring NFC technology for instant transactions. NFC enables easy payment through card tapping or smartphone wallet apps, offering customers contactless checkouts right at their table. PAX 920 supports various payment methods, including QR code scanning, mobile wallets, Chip & PIN, and Swipe.

        Safe payments

        The cards are swiped at the terminal, which processes and transmits data via a secure protocol. Transaction details are stored in both the bank’s and restaurant owner’s databases for easy tracking. The Android POS application sends payment data to servers, notifies the cardholder of successful transactions, and prints receipts.

        User-friendly interface and future-ready integration

        Android frameworks and tools were utilized to create colorful, user-friendly layouts, distinguishing them from Linux’s monochrome interfaces. Custom API ensures seamless integration of new features and extensions, accommodating future plans for ordering and inventory tracking modes in the Android POS application.

        Results and business value

        We leveraged mobile technologies to speed up payments, boost table turnover, and optimize staff productivity in restaurants. This user-friendly innovation has not only improved daily operations but has drawn in a fresh wave of patrons.

        Efficiency through tech integration

        The mobile technology is integrated with PAX A920 terminals, resulting in lower risk of fraud, fewer chargebacks, and more creative tasks for employees.

        Elevated customer experience

        Transactions sped up fivefold, while attendance surged by 15% with user-friendly upgrades.

        Business growth

        Improved operational efficiency translated into increased revenue and paved the way for expansion opportunities in our client’s restaurant business.

        Benefits for client

        The new mobile way of doing things made the client’s day-to-day operations smoother, transactions quicker, and customers happier. Plus, they’ve seen more people dining in their restaurants, which set them up nicely for growth in the competitive restaurant business

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        We appreciate your interest in Timspark

          Mobile Banking App Development: Applications as a Digital Wallet

          E-payment platform
          Mobile Banking App Development: Applications as a Digital Wallet
          Our team developed iOS and Android applications from the ground up, with instant payment functionalities (P2P, C2B, B2B) and banking account management.
          #Banking
          #MobileDevelopment

          Client*

          Our client is a large IT company providing software development and IT consulting services for businesses and organizations, selected as a general contractor for a government project, Therefore the government financial regulator acted as the end customer.
          *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

          Project in numbers

          duration
          2+ years
          team
          12 specialists
          efforts
          10 000+ hours

          Team involved in the project

          industry
          Banking, Information Technology
          product
          E-payment platform
          technologies
          ?
          6 x Developers
          ?
          1 x Business analyst
          ?
          1 x Project manager
          ?
          2 x QA specialists
          ?
          1 x Solution architect
          ?
          1 x UX/UI Designer
          HIRE THE TEAM

          Challenge

          The major objective for the team was to create a transparent and easy-to-use digital system for instant electronic payments with modules for personal data security, fraud protection, and others.

          Related objectives

          Digital payment infrastructure
          Availability of financial services
          Resilient system security
          Effective fraud detection

          Solution & functionality

          In order to protect confidential data, we integrated a multi-factor security system using data encryption, TLS 1.2, SSL Pinning, and checking for rooted devices. The processing itself is performed by a third party.

          Smooth user experience

          As it was crucial to guarantee an immersive user journey, we backed the smartphone solution with a range of essential characteristics and capacities.
          Our development team has enhanced the mobile application with extensive payment options. Users can make transfers and payments (via QR codes as well) on an account-to-account basis by account number, email or mobile phone number. Individual and corporate users can replenish their accounts, as well as make requests for payment (for instance, to split the bill).

          Digital wallet inside the application

          To use the app, customers are required to connect their bank card/s and undergo the authentication process, providing details such as the bank’s name, account number/card information. The amount of cards the user can link, regional or foreign, is unlimited. After the registration and veri?cation process, users get access to the digital wallet.

          Personalization

          The app gives users flexibility and a range of personal budgeting features. Thus, it allows users to check the payments record, get detailed reports on incoming and outcoming transactions, set goals, and receive notifications to be on top of the spending limits.

          Results and business value

          The team implemented a user-friendly e-payment application ecosystem with integrated modules and launched iOS and Android apps within the set deadline. The final product was successfully used by citizens of the whole country and tourists.
          System with top-level security
          High-performing iOS and Android apps
          User-friendly interface
          Feature-rich functionality
          Customer satisfaction
          The team got positive feedback from both the customer and the end-user on the exceptional standard of development and efficiency of the app, as well as the effective communication throughout the project.

          Related cases

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          We appreciate your interest in Timspark

            Let’s build something great together

              Let’s build something great together

                Let’s build something great together

                  Let’s build something great together

                    Let’s build something great together

                      Let’s build something great together