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Travel Management Software That Automated 83% of Bookings

Travel Booking Software for Automated Bookings

Travel Management Software That Automated 83% of Bookings

Timspark has crafted a comprehensive mobile and web application to streamline the process of finding and reserving accommodations at ski resorts across the globe. The travel booking software is enhanced with a 24/7 support system and features an intelligent bot that efficiently routes user inquiries for prompt assistance.

#HoReCa

#TravelTech

Client*

Our client operates a global online travel agency dedicated to assisting customers in planning unforgettable holidays at the world’s premier ski resorts.

*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

Project in numbers

duration
14 months
team
21 specialists

The team involved in the project

industry
HoReCa, Travel
solution
Software for hotel booking
technologies
Java, REST, Spring Boot, Spring Data, Kubernetes, React, TypeScript, Redux, Material UI, Android, iOS, Kotlin, Swift, SwiftUI, Python

1 x Project Manager

1 x Business Analyst
1 x UX/UI Designer
4 x Front-end Developers
4 x Back-end Developers
2 x Data Engineers
2 x Machine Learning Engineers
4 x Mobile Developers
2 x QA Engineers
hire the team

Challenge

The client needed unified B2C travel management booking software for easy resort search, booking, and comparison. It also needed an up-to-date, responsive system for resort information, pricing, streamlined booking, flexible payments, and real-time availability.

Objectives

Develop a powerful travel booking software with an integrated booking engine
Automate bookings
Implement smart pricing
Boost revenue

Solution & functionality

Our team developed custom hotel booking software with supplier integrations, booking process management, and customizable search rules. We also created a secure back-office ecosystem and a B2C travel booking platform with user profiles and resort details. For customer support, we implemented a dedicated service and service bot. Additionally, we launched a mobile app for Android and iOS.

Price adjustment system and supplier management

Our travel management booking software includes critical components like a price adjustment system and supplier management. It allows online travel agencies (OTAs) to access real-time information via APIs and directly links with ski resorts’ property management systems for timely updates.

The software also features price tracking and adjustment, dynamically altering commissions based on factors like seasonal trends and competitor pricing. An integrated machine-learning algorithm suggests personalized accommodations based on users’ past preferences.

Smart recommendations and booking flow tracking

The travel booking software provides tools for defining resort search parameters and allows agency staff to modify them as needed swiftly. Travelers can specify their resort searches based on: Date, Price, Location, Resort size, Ski slope difficulty, Guest ratings, Room availability, Amenities, Catering options, Ski training availability, Popularity score.

This customization lets the agency quickly adjust search criteria and maintain a competitive edge with unique offers and prices that reflect the latest tourism trends.

Booking and payment simplification

Our B2C travel management booking software streamlines the comparison of search results from different sources to prevent duplicate listings. The booking tracking system facilitates effortless room reservations at ski resorts, supporting immediate bookings or holds with just a few clicks.

The platform’s API messaging system instantly forwards booking requests to service providers and guides users through the payment process. It supports various payment methods, such as credit cards, PayPal, Apple Pay, Google Pay, and WebMoney. This comprehensive setup ensures a frictionless booking experience for users and enhances satisfaction and loyalty.

Results and business value

Drawing on our expertise, we crafted a dynamic app for seamless bookings at top ski resorts worldwide. Integrating advanced features like pricing recommendations and intelligent support, it streamlines agency operations and ensures competitive pricing and efficient management.

83%

of all bookings are automated

14%

higher revenue with smart pricing

Benefits for client

The upgraded hotel booking software has been praised for its user-friendly design, intuitive navigation, and comprehensive automation features. It has also earned acclaim from both our clients and their end-users.

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We appreciate your interest in Timspark

    Odoo Implementation for ERP Processes with a 16% Surge in Online Sales

    Odoo ERP for eCommerce

    Odoo ERP Implementation with a 16% Surge in Online Sales

    Timspark offered Odoo ERP services to replace the client’s outdated, bespoke ERP system, execute CRM integration, and develop an AI chatbot to foster the company’s digital transformation.

    #eCommerce

    #Odoo

    #ERP

    Client*

    Our client is a US-based industrial equipment and components retailer with 50 employees. It is strategically positioning itself for business expansion within the fiercely competitive realm of e-commerce.

    *We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.

    Project in numbers

    duration

    7 months

    team

    13 specialists

    The team involved in the project

    industry

    E-commerce

    solution

    Odoo ERP for Ecommerce

    technologies

    Odoo, JavaScript, React, Python, Google Ads API, PostgreSQL

    3 x Business analysts

    1 x Project manager

    1 x Back-end developer

    1 x Front-end developer

    2 x Odoo developers

    2 x QA engineers

    hire the team

    Challenge

    Our team aimed to solve the client’s outdated ERP issues like reporting problems, slow performance, and data silos with highly flexible and customizable software.

    Objectives

    Improve retail pipeline management

    Build smarter analytics and reporting

    Ensure advanced integration capabilities

    Solution & functionality

    We chose Odoo implementation to replace the client’s outdated ERP, leveraging its standard functions to meet 99% of their needs and adding custom features as required.

    Enterprise Resource Planning

    Our team’s Odoo ERP implementation automated critical business processes like inventory management, order processing, and financial reporting. We configured default features and added auxiliary functionality for online sales and POS terminals. Additionally, we implemented flexible pricing and compliant tax management and financial reporting modules.

    AI-powered Chatbot

    Using our AI expertise, we created an intelligent chatbot with advanced algorithms to automate rule-based tasks, reduce staff workload, and free up resources. Seamlessly integrated with the client’s website, resource planning, and customer management systems, our chatbot employs advanced AI to read user intentions and add human touch to automated customer support.

    Customer Relationship Management

    After the Odoo ERP implementation, we customized the CRM to integrate seamlessly and expand ERP capabilities. This centralized hub manages customer data, leads, and sales activities, automating processes like order generation and inventory updates. The CRM also streamlines customer management by centralizing contact details, purchase history, and communication logs for easy access and updates by sales reps.

    On top of that, we automated the e-commerce pipeline from lead capture to delivery. Pre-sale activities involve lead assignment and tracking, with additional features: 

    • Lead scoring
    • Automated emails
    • Reminders for managing quotes and feedback.

    Using Odoo-based CRM, sales reps easily handle customer support inquiries, service requests, and follow-ups to enhance customer loyalty.

    Paid Search Advertising & Branding

    We offered expert guidance on optimizing digital sales through Google Ads to drive increased visibility and targeted traffic. Our specialists also led a brand transformation, which resulted in heightened brand awareness and an influx of new customers to the client’s website.

    QR Codes

    As a tech-driven ERP Odoo implementation partner, Timspark improved inventory management using QR codes and enabled sales reps to track and label items accurately and streamline point-of-sale transactions. The unique QR codes printed on customer items facilitate quick and accurate identification, checkout, and access to discounts and promotions.

    Results and business value

    Timspark’s Odoo implementation liberates the client from outdated systems and fosters business growth. Our solution strategically enhances operational efficiency and profitability across all marketing activities.

    Benefits for client

    Timspark has successfully implemented a comprehensive Odoo system that replaces outdated ERP and boosts growth by integrating a custom CRM, QR codes for inventory, an AI chatbot, and optimized Google Ads. 

    38%

    more website visitors

    16%

    increase in online sales

    Related cases

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    We appreciate your interest in Timspark

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