Travel Booking Software for Automated Bookings
Travel Management Software That Automated 83% of Bookings
Timspark has crafted a comprehensive mobile and web application to streamline the process of finding and reserving accommodations at ski resorts across the globe. The travel booking software is enhanced with a 24/7 support system and features an intelligent bot that efficiently routes user inquiries for prompt assistance.
#HoReCa
#TravelTech
Client*
Our client operates a global online travel agency dedicated to assisting customers in planning unforgettable holidays at the world’s premier ski resorts.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Project in numbers
duration
14 months
team
21 specialists
The team involved in the project
industry
HoReCa, Travel
solution
Software for hotel booking
technologies
Java, REST, Spring Boot, Spring Data, Kubernetes, React, TypeScript, Redux, Material UI, Android, iOS, Kotlin, Swift, SwiftUI, Python
1 x Project Manager
1 x Business Analyst
1 x UX/UI Designer
4 x Front-end Developers
4 x Back-end Developers
2 x Data Engineers
2 x Machine Learning Engineers
4 x Mobile Developers
2 x QA Engineers
Challenge
The client needed unified B2C travel management booking software for easy resort search, booking, and comparison. It also needed an up-to-date, responsive system for resort information, pricing, streamlined booking, flexible payments, and real-time availability.
Objectives
Develop a powerful travel booking software with an integrated booking engine
Automate bookings
Implement smart pricing
Boost revenue
Solution & functionality
Our team developed custom hotel booking software with supplier integrations, booking process management, and customizable search rules. We also created a secure back-office ecosystem and a B2C travel booking platform with user profiles and resort details. For customer support, we implemented a dedicated service and service bot. Additionally, we launched a mobile app for Android and iOS.
Price adjustment system and supplier management
Our travel management booking software includes critical components like a price adjustment system and supplier management. It allows online travel agencies (OTAs) to access real-time information via APIs and directly links with ski resorts’ property management systems for timely updates.
The software also features price tracking and adjustment, dynamically altering commissions based on factors like seasonal trends and competitor pricing. An integrated machine-learning algorithm suggests personalized accommodations based on users’ past preferences.
Smart recommendations and booking flow tracking
The travel booking software provides tools for defining resort search parameters and allows agency staff to modify them as needed swiftly. Travelers can specify their resort searches based on: Date, Price, Location, Resort size, Ski slope difficulty, Guest ratings, Room availability, Amenities, Catering options, Ski training availability, Popularity score.
This customization lets the agency quickly adjust search criteria and maintain a competitive edge with unique offers and prices that reflect the latest tourism trends.
Booking and payment simplification
Our B2C travel management booking software streamlines the comparison of search results from different sources to prevent duplicate listings. The booking tracking system facilitates effortless room reservations at ski resorts, supporting immediate bookings or holds with just a few clicks.
The platform’s API messaging system instantly forwards booking requests to service providers and guides users through the payment process. It supports various payment methods, such as credit cards, PayPal, Apple Pay, Google Pay, and WebMoney. This comprehensive setup ensures a frictionless booking experience for users and enhances satisfaction and loyalty.
Results and business value
Drawing on our expertise, we crafted a dynamic app for seamless bookings at top ski resorts worldwide. Integrating advanced features like pricing recommendations and intelligent support, it streamlines agency operations and ensures competitive pricing and efficient management.
83%
of all bookings are automated
14%
higher revenue with smart pricing
Benefits for client
The upgraded hotel booking software has been praised for its user-friendly design, intuitive navigation, and comprehensive automation features. It has also earned acclaim from both our clients and their end-users.
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